{"id":3785,"date":"2018-10-29T15:21:36","date_gmt":"2018-10-29T14:21:36","guid":{"rendered":"https:\/\/ntsmoulding.com\/?p=3785\/"},"modified":"2018-10-31T17:00:57","modified_gmt":"2018-10-31T16:00:57","slug":"interview_andrea_seroldi","status":"publish","type":"post","link":"https:\/\/ntsmoulding.com\/en\/2018\/10\/29\/interview_andrea_seroldi\/","title":{"rendered":"Interview<\/span> with Andrea Seroldi"},"content":{"rendered":"

\"\"<\/strong><\/p>\n

Travel around the world, listen carefully to one\u2019s neighbor and always be genuine.<\/p>\n

Today, Andrea Seroldi<\/strong>, Sales Manager at NTS, tells us about his entry into the Company and reveals details and curiosities about his professional and\u2026sport life.<\/p>\n


\nINTERVIEW WITH ANDREA SEROLDI<\/strong><\/p>\n

Tell us about your life before NTS.
\n<\/strong>I\u2019m a recent purchase: I have been working in NTS since 2017.
\nI used to work in different companies before, among which a multinational corporation linked to the steel branch and a company operating in the radiological machinery industry.
\nI have always travelled a lot owing to my job: just for instance, in 2013, I took 97 flights and drove for more than 50.000 km.
\nTravelling means honing one\u2019s adaptation abilities<\/strong> and improving relational skills, both features are fundamental for those who have a commercial role.
\nTravels and different cultures have attracted me ever since I was a student; after my graduation in Milan, I immediately enrolled in the London International School of Marketing. I have lived in London for two years, a unique experience that marked me deeply.<\/p>\n

 <\/p>\n

Does an international point of view help in everyday life?
\n<\/strong>It helps a lot. You learn to get along with people of different languages and cultures, you get trained to consider things starting from a pluralistic and multifaceted approach.
\nAt a certain point you understand that you can dialogue with everyone, you just need to create a common conversation ground.
\nRelationship and its management are the keystones of all good transactions, in life and in business as well.<\/p>\n

 <\/p>\n

Is there a vademecum for a good Sales Man?
\n<\/strong>There are no fixed rules, but some behaviors help to be appreciated.
\nThe first necessary feature nowadays is transparency<\/strong>: today-market is hypercritical and hyperconnected and fairness is the only corporate philosophy that always repays, as it concerns reputation.
\n\u201cOur business coach, Paolo Manocchi, always reminds us that “it is not important to tell everything you know but it is important to know everything you tell\u201d.
\nAnother thing: you need to listen carefully to the customer\u2019s need to interpret them in the best way. We call it active listening, <\/em><\/strong>a way of listening that foresees the proper understanding of the message, a good dose of empathy and a sincere interest towards the interlocutor.
\nOur company coach, Paolo Manocchi<\/strong>, always reminds us that active listening is the most powerful instrument to guarantee success in professional life and beyond.<\/p>\n

 <\/p>\n

Which feature makes the different for a commercial figure?
\n<\/strong>I think it deals with the ability to work in a team.
\nA good sales person must team up with professionals of different departments, I am talking about the Technical or the Production department, for instance.
\nSales people too oriented towards the market and not very aware of the business reality in which they operate isolate themselves and this makes the sales process more difficult and less fruitful.<\/p>\n

 <\/p>\n

What did you find in NTS?
\n<\/strong>Many things: open-mindedness, the ability to team up, the will to overcome one\u2019s limits, the constant investment of money in each collaborator\u2019s\u00a0 training and the creation, day by day, of a brand with real and tangible values.<\/p>\n

 <\/p>\n

Does a successful brand facilitate commercial strength?
\n<\/strong>Absolutely yes.
\nEvery one of us makes a first brand experience by word of mouth of acquaintances, websites, social networks, advertising campaigns.
\nOnly afterwards commercial figures give a face and a voice to that brand.
\nIt is fundamental for brand and business figures to be aligned on values, tone of voice and standing. All this contributes to generate an expectation in the market.
\nObviously it is necessary not to disappoint this expectation, but rather to overcome it: it is the only way to create a true customer retention.<\/p>\n

 <\/p>\n

What do you do when you are not travelling or working?
\n<\/strong>I love sport. I like being on the move and I do running, cycling, boxe.
\nBut my biggest passion is kite, I also became instructor.
\nKite is not only a sport to me, it\u2019s a lifestyle.
\nIt teaches patience, when you have to wait for the wind.
\nIt teaches to find a balance as in no time you need to manage board, body, mind and waves.
\nIt teaches to manage unforeseen turbulences as a blast is always lurking and it is up to you to find a way to reach the shore, despite everything.<\/p>\n","protected":false},"excerpt":{"rendered":"

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